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Do Property Managers have to Register as BOI Members of Community Associations to Comply with CTA?

Do Property Managers have to Register as BOI Members of Community Associations to Comply with CTA?

Community associations, like many other entities, generally have reporting requirements under the Corporate Transparency Act (CTA). Beneficial owners of the community association, like board members, have to be registered, but how about property managers. The CTA defines a beneficial owner as any individual who, directly or indirectly:   Owns or controls at least 25% of the ownership interests of the entity or exercises substantial control over the entity.

Property managers for community associations do not typically need to register as a BOI member under the CTA. Here’s why:

  • Beneficial Ownership: The CTA focuses on identifying individuals who ultimately own or control a company.Property managers usually don’t have this level of ownership or control over a community association. They act as agents for the association, carrying out the decisions of the board of directors or the association members.   
  • Significant Control: A property manager would only need to be reported as a beneficial owner if they had control over the association, such as owning a stake in the entity or holding a position with significant decision-making authority. This is rare in a typical property manager role.   

However, there are some exceptions:

  • Direct Ownership: If the property manager has a substantial ownership stake in the community association, it would likely meet the definition of a beneficial owner and need to be reported.
  • Unusual Control: In rare cases, a property manager might have an unusual level of control over the association’s operations, giving them significant influence over decision-making. This could trigger the beneficial ownership reporting requirement.
  • Officers: Many property managers serve as Assistant Secretaries of the Community Association. They don’t exercise decision making control over the association, but being an officer of the association calls into question whether they should be included as BOI registrants for the association. Management should review their management contract to see if it answers the questions as to substantial decision making authority. Management may also consider changing its contract moving forward to make sure it doesn’t have substantial decision making authority for the association and thus, not have to report as a BOI member.

For all of your community association CTA compliance and electronic voting needs, visit www.ballotmanagement.com.

Court Deals Blow to Community Associations’ Attempt to Block Corporate Transparency Act

Court Deals Blow to Community Associations’ Attempt to Block Corporate Transparency Act

The Background

In a recent case, the Community Associations Institute (CAI) and several community associations sought a preliminary injunction against the enforcement of the Corporate Transparency Act (CTA). The CAI argued that requiring their members to disclose “beneficial owners” to the Treasury Department was unlawful, violated the Administrative Procedure Act, exceeded Congress’s authority, and violated the First and Fourth Amendments.   

The Decision

The U.S. District Court for the Eastern District of Virginia denied the CAI’s motion for a preliminary injunction, finding that the CAI was unlikely to succeed on the merits of their claims. The court held that the CTA’s definition of “reporting company” clearly included community associations and that the act did not violate the CAI’s First or Fourth Amendment rights.   

The Implications

This decision is a significant setback for community associations seeking to avoid compliance with the CTA. Community associations such as condominium associations, cooperative associations, and homeowners associations (HOAs) are required to file reports with the Financial Crimes Enforcement Network (FinCEN) disclosing their “beneficial owners” as defined under the CTA.   

What This Means for Property Managers

Property managers must ensure that the communities they manage comply with the CTA by the end of the year. Failure to comply could result in significant financial penalties of up to $591 per day starting January 1, 2025.   

How Ballotmanagement.com Can Help

Ballotmanagement.com offers a solution to help property managers comply with the CTA. The application easily allows for the collection of necessary information from board members, generate the required reports, and files them with FinCEN systematically. Ballot Management can set up all of management’s associations on the application quickly and compliance is then very easy for management and its boards. Whenever changes need to be made (for example, a board member changes or the information a board member submits for themselves changes), they can be done right in Ballot Management and an update report send systematically to FinCEN so that the association and it management company are in compliance and no penalties will be assessed.

Don’t Risk Non-Compliance

Visit www.ballotmanagement.com today to learn more about how compliance with the CTA is easy. Read the Court decision here.

CAI Court Decision Denying Injunction RequestDownload

Unique Challenges for Condo and Coop Boards Facing Local Law 97 Requirements

Unique Challenges for Condo and Coop Boards Facing Local Law 97 Requirements

New York City’s Local Law 97, passed in 2019, aims to drastically reduce greenhouse gas emissions from large buildings. By 2024, condominium and cooperative buildings over 25,000 square feet must meet strict emissions limits or face heavy fines. While the law’s environmental goals are laudable, the legislation poses unique financing challenges for condo and co-op boards as they undertake retrofits to improve energy efficiency. 

Assessing Costs and Financing Options

Performing an Energy Audit
The first step for any board is thoroughly auditing their building’s energy systems to identify inefficiencies. A professional engineering study can cost $10,000-$50,000 depending on building size and complexity. While expensive, the audit provides a critical roadmap for planning upgrades and identifying potential savings to help secure financing.

Understanding the Costs of Retrofits
Based on audit findings, boards must estimate costs to upgrade lighting, heating, ventilation, insulation and windows to improve efficiency. Large buildings may require heating and cooling equipment replacement costing millions. Accurately assessing upgrade costs is key for budgeting.

Securing Financing
Boards have several options to fund upgrades, each with pros and cons:
– Special assessments – spreading costs across all unit owners avoids interest payments but may overburden some financially. 
– Loans – borrowing at favorable rates preserves owner capital but adds interest costs. Securing lender approval may require financial history review.
– Government incentives – grants and rebates can significantly offset costs but often require complex applications with no guarantee of reward.
– Energy services agreements – third party installs upgrades in exchange for sharing cost savings. This avoids upfront costs but reduces potential savings.

Unique Co-op/Condo Challenges

Navigating Complicated Decision Making
Unlike other buildings, co-ops and condos require board or owner/shareholder approval for major financial decisions, requiring extensive consultation and consensus. Streamlined processes are needed to meet tight compliance deadlines.  Using electronic voting applications like www.ballotmanagment.com has helped boards meet their voting requirements which are usually a supermajority of owners in condos to approve borrowing above a certain threshold.

Managing Cash Flow Limitations
Many co-ops/condos operate on tight budgets with limited cash reserves. Large special assessments or loans may be unfeasible, especially amid broader economic uncertainty. Access to flexible government backed financing is crucial. 

Upgrading Older Building Systems 
The older systems found in many co-op/condo buildings often require more extensive upgrades to meet emissions targets, exacerbating costs. Access to qualified contractors may also be limited for outdated technology.

Call for Supportive Policy

While the environmental goals of Local Law 97 are admirable, many co-op and condo boards will struggle to finance the major capital projects required within the law’s tight timeline. To enable success, lawmakers must provide enhanced financing assistance, incentives and flexible compliance options tailored to the unique needs of residential cooperatives and condominiums. The road ahead will not be easy, but ensuring these buildings reduce emissions is critical for the climate future of New York City.

Navigating the Complex Landscape of E-Bike Bans or Restrictions in Condos, Coops and HOAs

Navigating the Complex Landscape of E-Bike Bans or Restrictions in Condos, Coops and HOAs

In recent times, the proliferation of E-Bikes, coupled with concerns about their combustible batteries, has thrust the issue into the spotlight. Nowhere is this more apparent than on the bustling streets of New York City, where E-Bikes seem ubiquitous. The potential dangers, including fire risks, property damage, and casualties, have prompted association boards to grapple with the critical question of whether to impose a ban on E-Bikes within residential apartments. Addressing this matter is not just a matter of safety but also a source of potential liability for an association and its board if not handled properly.

Legal Considerations

The pivotal starting point for any association board is a careful examination of the governing documents. Does the board possess the requisite authority to either ban or restrict E-Bikes within the community? Once satisfied with this legal foundation, the next step is determining the extent of legislation needed. Boards may deliberate on options ranging from a complete ban to allowing storage in common areas outside apartments or implementing other restrictions designed to safeguard the community.

The National Law Journal recently explored this topic, shedding light on the NYC Housing Authority’s initial ban on E-Bikes, subsequently modified in response to significant opposition. The article suggests an inclination towards adopting guidelines rather than outright bans as a more balanced approach to address concerns.

However, considering that allowing E-Bikes inside buildings could turn catastrophic, a ban may be entirely reasonable for a building or complex with closely situated neighbors.

Drafting and Enforcing Legislation

Whether opting for a ban or guidelines, the meticulous drafting of governing document changes or rules is crucial. It could be that a vote of owners is required or the approach that a board chooses in order to take to pulse of the community. Once the authority is vetted, the drafting must begin. The ban or regulation must not only be clear and concise but also legally enforceable. Ambiguities could lead to challenges, jeopardizing the intended impact of the legislation.

Enforcement presents another challenge for boards, with differences in approach between condos, coops, and HOAs. Boards must evaluate their authority to impose fines and decide whether legal action will be taken to ensure compliance. If legal action becomes necessary, boards should consider the recoverability of legal fees and costs, ensuring that the enforcement efforts are not only effective but also economically viable.

The multifaceted nature of E-Bike legislation in community associations demands careful consideration from condo, coop and HOA boards. Balancing the interests of the community, crafting legally sound legislation, and implementing effective enforcement mechanisms are all integral components of addressing this evolving issue. As communities continue to adapt to new technologies, a proactive and thoughtful approach will be essential in fostering a safe and harmonious living environment.

Reasons for Electronic Voting in Condominiums

Reasons for Electronic Voting in Condominiums

Electronic voting is a simple and efficient way to conduct condo association elections and make important decisions. Here are just a few reasons why your condo in NY should use electronic voting:

  • Convenience: Electronic voting allows condo owners to vote from the comfort of their own home, without having to physically attend a meeting. This is especially important for busy individuals who may not have the time to attend a physical meeting.
  • Efficiency: Electronic voting eliminates the need for paper ballots, which can be time-consuming to collect, count, and verify. With electronic voting, the results can be tallied quickly and accurately, giving you more time to focus on other important matters.
  • Security: Electronic voting is a secure way to conduct elections and make decisions. The voting system can be set up with multiple layers of security, ensuring that only authorized individuals can access the system and vote. This helps to prevent fraud and ensure that the results of the election are accurate.
  • Cost-effective: Electronic voting can be a cost-effective way to conduct elections and make decisions. By eliminating the need for paper ballots, you can save money on printing and mailing costs. Additionally, the system can be set up to automatically send reminders to voters, reducing the need for additional administrative costs.
  • Increased participation: Electronic voting can increase participation in condo association elections and decision-making. By making it easier for condo owners to vote, you can ensure that a greater number of people have a say in how the association is run. This can lead to better decisions and a more engaged community.

Electronic voting is a convenient, efficient, secure, cost-effective, and participation-boosting way to conduct condo association elections and make decisions. If you want to stay ahead of the curve and improve the way your condo association operates, adopting electronic voting is the way to go.

New Electronic Discovery Rules in New York State Court

New Electronic Discovery Rules in New York State Court

The New York State Unified Court System just adopted additional rules and guidelines in the Commercial Division for Electronically Stored Information (“ESI”) on April 11, 2022.  The goal of the revisions is to address e-discovery in a more consolidated way, modify the rules for clarity and consistency, expand the rules to address important ESI topics consistent with the CPLR and caselaw. 

Under the amended Rule 11-c, parties are required to confer regarding electronic discovery prior to the initial conference.[i]   The rule further provides that any topics upon which the parties cannot reach agreement are to be addressed with the Court at the preliminary conference.

The amended Rule 11-c also addresses efficiency and cost with respect to electronic discovery. The new rule adopts a cost-benefit analysis similar to the standard in Federal Court and requires that “[t]he costs and burdens of ESI shall not be disproportionate to its benefits.” Cost shifting can be a game changer in many cases if handled appropriately. To that end, the parties are required to consider “the nature of the dispute, the amount in controversy, and the importance of the materials requested to resolve the dispute.” The amended rule also encourages the parties to use technology-assisted review when appropriate, and the parties are required to confer regarding “technology-assisted review mechanisms” throughout the discovery period. Lastly, the amended rule adds a claw-back provision for inadvertently produced ESI that is subject to either attorney-client privilege or the work product doctrine. This is extremely valuable as waiving the privilege by inadvertent disclosure otherwise could result in attorney liability or violation of professional responsibility.

The amendments also modify Appendix A to Rule 11-c—which previously only addressed non-party ESI.  The new Appendix A replaces the non-party guidelines “with new guidelines to cover all aspects of ESI, from parties and non-parties alike.”    Specifically, the new ESI guidelines (1) encourage early discussion of ESI and suggest that an informal meet and confer process is preferred to formal discovery or motion practice; (2) counsel parties to limit discovery requests to what is proportional to the needs of the case; and (3) encourage informal resolution of disputes regarding ESI.  The goal of these guidelines is to “facilitate the cost-effective, predictable, and fair adjudication of cases.”  The guidelines make clear that parties “should not use discovery of ESI for an improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of litigation.” 

The modifications also include general guidance on a number of specific ESI issues, including:  (1) the importance of technical competence in e-discovery; (2) the obligation of counsel to actively assist in preservation, collection, search, review, and production of ESI; (3) defensible preservation and collection of sources of ESI; (4) processes for determining if ESI is “not reasonably assessable;” (5) processes for determining acceptable formats for ESI production; and (6) a claw-back provision for inadvertently produced documents.  

The remaining amendments primarily streamline the rules and correct references based on the amended Rule 11-c.  See more.

5 Things Property Managers Must Know about Zoom Board Meetings

5 Things Property Managers Must Know about Zoom Board Meetings

New York Governor Tolls Statute of Limitations Again

New York Governor Tolls Statute of Limitations Again

New York Governor Cuomo has been issuing a lot of Executive Orders this year because of the Coronavirus Pandemic. One of the more important ones for aggrieved parties and their attorneys involves statutes of limitations.  The time that a complainant has to commence a lawsuit before it is barred is called a statute of limitations. During the Coronavirus Pandemic, states like New York have temporarily stopped (or tolled) statutes of limitations from running.  This has been done in a series of Executive Orders by the Governor.  

It has been difficult, however, to follow the Governor’s tolling of statutes of limitations in those hodge podge of Executive Orders.  There has been little news about it and only a few random articles debating if the tolls will stand up in Court.  Creative lawyers will undoubtedly try to argue that the tolls are not constitutional or otherwise legally effective, but they have been essential to lawyers and aggrieved parties.  Because courts have been closed and clients and lawyers haven’t been able to meet and confer easily, tolls to maintain the status quo were the right solution.  There will be an end to the tolls, but when that will happen is not clear.

The first Order was Executive Order 202.8 on March 20, 2020, tolling to April 19, 2020.  Thus, if there was 5 days left on a statute of limitations on March 20th, there would still be 5 days left to sue on April 19th.  The Governor clearly stated that:

In accordance with the directive of the Chief Judge of the State to limit court operations to essential matters during the pendency of the COVID-19 health crisis,  any specific time limit for the commencement, filing, or service of any legal action, notice, motion, or other process or proceeding, as prescribed by the procedural laws of the state, including but not limited to the criminal procedure law, the family court act, the civil practice law and rules, the court of claims act, the surrogate’s court procedure act, and the uniform court acts, or by any other statute, local law, ordinance, order, rule, or regulation, or part thereof, is hereby tolled from the date of this executive order until April 19, 2020

About a week and a half before the toll was to expire on April 19th, the Governor issued Executive Order 202.14 on April 7th, giving attorneys a cushion of time to react in case the toll wasn’t extended.   That time the toll was extended to 11:59 pm on April 29, 2020.  The language of the Order, however, was cryptic, and buried amongst paragraphs and paragraphs of other provisions.  Indeed, the Order read:

By virtue of Executive Orders 202.3, 202.4, 202.5, 202.6, 202.7, 202.8, 202.10, 202.11, and 202.13 which closed or otherwise restricted public or private businesses or places of public accommodation, and which required postponement or cancellation of all non-essential gatherings of individuals of any size for any reason (e.g. parties, celebrations, games, meetings or other social events), all such Executive Orders shall be continued, provided that the expiration dates of such Executive Orders shall be aligned, such that all in-person business restrictions and workplace restrictions will be effective until 11:59 p.m. on April 29, 2020, unless later extended by a future Executive Order.

As we approached April 29th, on April 16th, the Governor issued Executive Order 202.18, extending the toll again to 11:59 pm on May 15, 2020.  The trouble with this Executive Order is that the language again was buried, and the www.governor.ny.gov website, had the wrong link for 202.18 as 202.19, so you couldn’t find it (its still hasn’t been corrected).  Executive Order 202.18, provides that:

Executive Order 202.14, which extended the provisions of Executive Orders 202.3, 202.4, 202.5, 202.6, 202.7, 202.8, 202.10, 202.11, and 202.13 which each closed or otherwise restricted public or private businesses or places of public accommodation, and which required postponement or cancellation of all non-essential gatherings of individuals of any size for any reason (e.g. parties, celebrations, games, meetings or other social events), is hereby continued, provided that the expiration date of such provisions of such Executive Orders shall be aligned, such that all in-person business restrictions and workplace restrictions will be effective until 11:59 p.m. on May 15, 2020, unless later extended by a future Executive Order. All enforcement mechanisms by state or local governments shall continue to be in full force an effect until May 15, 2020 unless later extended by a future Executive Order

On May 8th, the Governor acted again on the toll, issuing Executive Order 202.29.  The new toll was to Sunday, June 7, 2020.  Again, buried in the Order, the Governor said:

I, Andrew M. Cuomo, Governor of the State of New York, by virtue of the authority vested in me by Section 29-a of Article 2-B of the Executive Law, do hereby continue the suspensions and modifications of law, and any directives, not superseded by a subsequent directive, made by Executive Order 202.15, 202.16, 202.17, 202.18, 202.19, 202.20, and 202.21, for thirty days until June 7, 2020

On Friday June 5th, decisions had to be made by attorneys for clients impacted by the toll.  No Executive Order granted another toll arrived and it was not clear whether the toll would be extended again.  The Supreme Court in New York opened for electronic filings of new lawsuits, so it was possible that the Governor was not going to extend again. However, court’s like the New York City Small Claims Court do not accept electronic filings yet, so it was not possible to file a new lawsuit there.  

On Sunday June 7, 2020, the day that the toll was set to expire under the last Executive Order 202.29 (albeit, it wasn’t clear what time on June 7th it would expire because the last Order did not specify a time), the Governor on Sunday June 7th, issued Executive Order 202.38, extending the toll to Monday July 6, 2020, providing in a cryptic way that could only be deciphered by people following the chain of Executive Orders for months:

I, Andrew M. Cuomo, Governor of the State of New York, by virtue of the authority vested in me by Section 29-a of Article 2-B of the Executive Law, do hereby continue the suspensions and modifications of law, and any directives, not superseded by a subsequent directive, made by Executive Order 202 and each successor Executive Order up to and including Executive Order 202.14, as continued as contained in Executive Order 202.27 and 202.28 until July 6, 2020.

Until all of the New York State courts allow commencement of new lawsuits, the toll has to be extended so that the status quo is maintained.  Otherwise, statutes of limitations could be missed and claims lost.  Lawyers and their clients need to be aware of this important issue and make sure they are protected.  As July 6th approaches, my hope is that tolls will no longer be necessary as we have arrived at our new normal.

Using Personal Email Accounts for Business is Problematic

Using Personal Email Accounts for Business is Problematic

A business entity’s business records can be discoverable in lawsuits. When employees or board members of a business entity are using their personal email accounts like gmail, yahoo, etc. to conduct business, those personal email accounts are fair game when it comes to discovery.  The complication is that business emails are now mixed with personal emails in those accounts and an adversary could be allowed access to both the business and personal emails.  How embarrassing would that be?

This issue just came up in a lawsuit between Exxon Mobil and the State of New York. Manhattan State Supreme Court Justice Barry Ostrager is presiding over the lawsuit in which Exxon Mobil has accused the Attorney General’s Office of official misconduct and acting with a conflict of interest.

Exxon Mobil has alleged that Schneiderman, while in office, used his personal email account to conduct official business related to his office’s investigation of the company. Exxon Mobil had obtained a series of communications relevant to the litigation through discovery that Schneiderman had forwarded to his government account from his personal email.  Based on that finding, the company went for the jugular, demanding broader access to Schneiderman’s personal email account to support their claim of official misconduct on his part.

The company suggested in recent filings that there may be additional communications on Schneiderman’s personal email account that he chose not to forward and preserve. Those communications could have shown he was influenced by environmental activists to trigger an investigation and bring litigation against the company.

The Court ruled that, instead of unfettered access to Schneiderman’s account, Exxon Mobil would be provided with a signed declaration from Schneiderman certifying that anything relevant on the account was made available to them through discovery.

What a mess created by Schneiderman using a personal email account instead of just his office’s business email account.  

The Court’s resolution of the discoverability issue, for the moment, does not change the fact that business email in personal email accounts is not shielded from discovery.  Schneiderman has to provide a sworn declaration certifying that relevant emails in his personal account were all turned over.  Exxon Mobil could appeal the decision and continue arguing for access to the entire personal email account to make its own assessment of what is relevant rather than relay on a declaration by its adversary in a contentious litigation.  We’ll have to wait and see.

This serves a warning to businesses and their employees and board members.  If you allow employees or board members to use personal email accounts to conduct business, those emails are discoverable and will expose the entire email account (both personal and business emails) to discovery.

Good Record Keeping is Essential

Good Record Keeping is Essential

Whether you’re a community association trying to collect arrears, a business trying to force a vendor to comply with a contract, or anyone else trying to enforce their rights, good record keeping is essential.  Waiting until a dispute arises or suit is necessary or ends up served on you, is too late in many instances to pay attention to record keeping.

The time to focus is the present.  It is best to proactively manage what you keep and how you keep it so when its time to prosecute or defend a matter, you’re ready.  Consider a well thought out record retention schedule.  Which emails should you keep and how long.  What documents, electronic or paper, should be kept or purged.  Consulting with counsel to make sure your business and personal record keeping complies with the law and protects you is a question your attorney should be able to answer.  Remember that being protective in keeping good records will not only protect you and your business, it will end up saving you a lot of aggravation and money in the long run.

Recent Attorney Publications

  • When Contractors Lack Licenses: Key Lessons for Condos, Co-ops, and HOAs July 25, 2026
  • When Bankruptcy Won’t Stop Your Foreclosure Sale: What Condo Boards and Management Need to Know About Repeat Filers July 22, 2026
  • When Repetitive Filings Cross the Line: Lessons from Fulton v. Yameogo July 21, 2026
  • Condominium Boards: Why Being Aware of First Mortgage “Standing” Can Protect Your Community’s Bottom Line July 13, 2026
  • Winning the Common Charge Battle: How Condo Boards Prevail Against Defiant Unit Owners July 2, 2026

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  • When Repetitive Filings Cross the Line: Lessons from Fulton v. Yameogo July 21, 2026
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OUR EXPERTISE

When Contractors Lack Licenses: Key Lessons for Condos, Co-ops, and HOAs

July 25, 2026

A recent NYC Civil Court decision (Fortes v. Decorating and...

When Bankruptcy Won’t Stop Your Foreclosure Sale: What Condo Boards and Management Need to Know About Repeat Filers

July 22, 2026

For condominium boards foreclosing on unpaid common charges,...

When Repetitive Filings Cross the Line: Lessons from Fulton v. Yameogo

July 21, 2026

Community association boards—whether governing condos,...

Condominium Boards: Why Being Aware of First Mortgage “Standing” Can Protect Your Community’s Bottom Line

July 13, 2026

When a condominium unit owner defaults on their monthly...

Winning the Common Charge Battle: How Condo Boards Prevail Against Defiant Unit Owners

July 2, 2026

Condominium boards and property managers face a unique,...

When the Neighbor Builds: What Condo and Co-Op Boards Need to Know

June 29, 2026

Construction in New York City is a fact of life, but when a...

Succession Rights in Limited-Equity Co-ops: Practical Lessons from Mutual Redevelopment Houses v. Manyevitch

June 12, 2026

Succession disputes are among the most sensitive and...

The Post-Settlement Trap: What Fiondella Teaches Co-op Boards About Stipulations and Continuing Habitability Claims

June 9, 2026

For New York cooperative boards and managing agents,...

The Derivative Action Threat: Why “Limited Common Elements” Present Litigation Risks for Condominium Boards and Managers

May 16, 2026

A recent decision by the Appellate Division, First...

Governance and Rule-Making in the Modern Condominium

April 27, 2026

Reflections on 10MSW17D LLC v. Bd. of Managers of 10...

Don’t Delay: Why Timely Enforcement of Common Charges is Critical for Condo Boards

April 15, 2026

A recent decision from the Supreme Court of New York,...

RPAPL § 881 Licenses, and Why Fee Reimbursement Is a Core Deal Term

April 13, 2026

Boards and managers of condominiums, cooperatives, and...

The 432 Park Decision: A Masterclass in Risk Management for New York Condo Boards

April 2, 2026

New York condominium boards and management companies operate...

Protecting Your Building’s Integrity: Lessons from Board of Mgrs. of the 80th at Madison Condominium v. 1055 Madison Ave. Owners LLC

March 31, 2026

As a condominium board member or property manager, your...

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